Privacy & Security
Your data, your control. We're committed to transparency and security.
Last updated: October 20, 2025
What data we collect
We collect only what's necessary to provide our service
Account Information
- Email address (for authentication and communication)
- Name (optional, for personalization)
- Payment information (processed securely by Stripe, we never store credit card details)
Usage Data
- Pages created, entities defined, and generations used
- Feature usage and analytics (to improve our service)
- API requests and response times (for performance monitoring)
Content Data
- Entity definitions, descriptions, and specifications
- Generated AI-ready pages, schema, and FAQs
- URLs you connect or import
Where data is stored
Secure, compliant infrastructure
All data is stored on secure cloud infrastructure in the United States. We use industry-standard encryption for data at rest and in transit.
- Database: Encrypted PostgreSQL database with regular backups
- Files: Encrypted S3-compatible cloud storage
- Backups: Daily automated backups retained for 30 days
- Compliance: SOC 2 Type II certified infrastructure
Data retention
How long we keep your data
- Active accounts:
Data is retained as long as your account is active
- Canceled subscriptions:
Content data retained for 90 days after cancellation (in case you want to reactivate). After 90 days, all content is permanently deleted.
- Deleted accounts:
All data permanently deleted within 30 days of account deletion request
- Billing records:
Retained for 7 years for tax and legal compliance
Customer data exports
Your data, your way
You can export all your data at any time:
- Individual entities can be exported in HTML, Markdown, JSON-LD, or CSV formats
- Bulk exports available as ZIP files
- Full account data export available on request (includes all entities, generations, and metadata)
- No lock-in—you own your data and can leave anytime
Account deletion
Delete your account and data anytime
You have full control over your data:
- Go to Settings → Account → Delete Account
- We'll send a confirmation email
- Once confirmed, all your content is permanently deleted within 30 days
- Billing records are retained for legal compliance only
Important: Account deletion is permanent
We recommend exporting your data before deleting your account. Deleted data cannot be recovered.
Security measures
How we protect your data
- Encryption:
TLS 1.3 for data in transit, AES-256 for data at rest
- Authentication:
Secure password hashing (bcrypt), optional 2FA available
- Infrastructure:
SOC 2 Type II certified cloud providers
- Monitoring:
24/7 security monitoring and automated threat detection
- Access control:
Role-based permissions, audit logs for all data access