Privacy & Security

Your data, your control. We're committed to transparency and security.

Last updated: October 20, 2025

What data we collect

We collect only what's necessary to provide our service

Account Information

  • Email address (for authentication and communication)
  • Name (optional, for personalization)
  • Payment information (processed securely by Stripe, we never store credit card details)

Usage Data

  • Pages created, entities defined, and generations used
  • Feature usage and analytics (to improve our service)
  • API requests and response times (for performance monitoring)

Content Data

  • Entity definitions, descriptions, and specifications
  • Generated AI-ready pages, schema, and FAQs
  • URLs you connect or import

Where data is stored

Secure, compliant infrastructure

All data is stored on secure cloud infrastructure in the United States. We use industry-standard encryption for data at rest and in transit.

  • Database: Encrypted PostgreSQL database with regular backups
  • Files: Encrypted S3-compatible cloud storage
  • Backups: Daily automated backups retained for 30 days
  • Compliance: SOC 2 Type II certified infrastructure

Data retention

How long we keep your data

  • Active accounts:

    Data is retained as long as your account is active

  • Canceled subscriptions:

    Content data retained for 90 days after cancellation (in case you want to reactivate). After 90 days, all content is permanently deleted.

  • Deleted accounts:

    All data permanently deleted within 30 days of account deletion request

  • Billing records:

    Retained for 7 years for tax and legal compliance

Customer data exports

Your data, your way

You can export all your data at any time:

  • Individual entities can be exported in HTML, Markdown, JSON-LD, or CSV formats
  • Bulk exports available as ZIP files
  • Full account data export available on request (includes all entities, generations, and metadata)
  • No lock-in—you own your data and can leave anytime

Account deletion

Delete your account and data anytime

You have full control over your data:

  1. Go to Settings → Account → Delete Account
  2. We'll send a confirmation email
  3. Once confirmed, all your content is permanently deleted within 30 days
  4. Billing records are retained for legal compliance only

Important: Account deletion is permanent

We recommend exporting your data before deleting your account. Deleted data cannot be recovered.

Security measures

How we protect your data

  • Encryption:

    TLS 1.3 for data in transit, AES-256 for data at rest

  • Authentication:

    Secure password hashing (bcrypt), optional 2FA available

  • Infrastructure:

    SOC 2 Type II certified cloud providers

  • Monitoring:

    24/7 security monitoring and automated threat detection

  • Access control:

    Role-based permissions, audit logs for all data access

Questions about privacy?

We're here to help. Contact our privacy team anytime.

[email protected]